At Fykko, your satisfaction is our priority. We aim to provide a smooth and reliable delivery experience for every order.
Applying for a Refund:
Users can apply for a refund directly through the Fykko app.
Refund requests must be submitted within 1 hour of delivery or order issue.
Requests made after 1 hour may not be eligible for review.
Processing Refunds:
Once your request is received, Fykko will review it and contact the vendor to verify the issue.
If the vendor approves the refund, the amount will be credited to your original payment method within 2–3 business days.
Refund approval and processing depend on the vendor’s policy.
Eligibility for Refunds:
Refunds may be issued in cases such as:
Incorrect, damaged, or missing items
Failed or incomplete deliveries
Quality or service issues approved by the vendor
Fykko acts as a platform between users and vendors, and the final decision on any refund request is made by the vendor.
Fykko Advantage:
Quick and easy refund request process
Review initiated within 1 hour
Transparent communication with vendors
Fast refund credit after approval
24×7 customer support via the Fykko app
Final Decision:
Fykko reserves the right to make the final decision on refund eligibility after internal review and vendor confirmation.
For assistance, contact our support team through the Fykko app or email us at fykko@fykko.in.
